by Darlene Peters
Superior etiquette and good manners at work, not only towards clients and customers, but also towards co-workers, employees, staff and all levels of management, is essential to the productivity and health of any …
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by Darlene Peters
Superior etiquette and good manners at work, not only towards clients and customers, but also towards co-workers, employees, staff and all levels of management, is essential to the productivity and health of any …
by Laurie Wilhelm
True eloquence consists in saying all that is necessary, and nothing but what is necessary.
~ Heinrich Heine
Confrontations get out of control because the arguers are volleying their verbal attacks back-and-forth. Unfortunately, in these …
by Laurie Wilhelm
Live truth instead of expressing it.
~ Elbert Hubbard
It’s easy to use words to state our values. What’s difficult
is to translate those words into reality.
When we speak our values, we’re talking about those noble …
by Judy Ringer
There are many ways to improve the way you communicate. For example, you will always start things off on the right foot by opening the conversation in a way that creates mutual respect. …
by Jan Phillips
Part of our evolutionary process is learning how to communicate more effectively and efficiently. Few of us have had much training in the matter, and most of us have experienced the consequences …
