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Our Responses Are Not Necessarily Those of Others

by Laurie Wilhelm
In a previous article, I was taking a look at our natural human tendancy to impose our personal emotions, perceptions or beliefs onto our understanding of others.
I’d like to share with you here …

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Effective Communication Skills

Conflict Resolution and Negotiation

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Article Archive for 5 March 2008

Five Steps to Giving Good Constructive Feedback

by Laurie Wilhelm
Giving feedback is one of the most important interpersonal skills for any manager.
The purpose of constructive feedback is to provide information that will make improvements and create better results. For feedback to …