Effective Communication Skills

techniques for effective communication, interpersonal skills, improving communication at work, good social skills

Conflict Resolution and Negotiating

workplace conflict resolution, negotiation skills, negotiating tips, negotiation strategy, working with difficult people

Improving Management Skills

skills necessary for effective management, good leadership skills, successful team communication, feedback

Public Speaking Skills

effective public speaking, persuasive speaking, tips for public speaking, public speaking presentations, improve public speaking, presentation help

Home » Archive by Month

Article Archive for August 2008

Small Talk: 7 Don’ts and Do’s

by Laurie Wilhelm

©iStockphoto.com/Claude Dagenais

Being able to make small talk is a very handy social skill. While there are no concrete rules for it, there are some guidelines to get the conversation started and keep …

How Telling Jokes Can Improve Your Speaking Skills

by Laurie Wilhelm

©iStockphoto.com/digitalskillet
It’s true. Telling jokes can help you become a better and more interesting speaker.
Really.
This is how it all began for me…
I’ve never been a natural at telling a joke; I was always …

The Unexpected Benefits of Saying Thank You

by Laurie Wilhelm

©iStockphoto.com/Mustafa Ilker HELVACIOGLU

I had a surprise waiting for me in my inbox this morning – I received a thank you email from an acquaintance.
Here’s the story:
I’m part of a group of volunteers …

Say No Series – Post III: The Rejected No

by Laurie Wilhelm
While choosing to say ‘no’ isn’t a social skills issue but our choice, how we say ‘no’ and how we accept ‘no’ are social skills and interpersonal relationship skills. Being able to accept …