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Understanding Others Doesn’t Mean Talking About Ourselves

Understanding Others Doesn’t Mean Talking About Ourselves
This is an odd title, I know. But let me explain…
There are times when we’re in conversation with a colleague, friend or family member and, as we’re listening, we …

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Article Archive for August 2008

Small Talk: 7 Don’ts and Do’s

by Laurie Wilhelm

©iStockphoto.com/Claude Dagenais

Being able to make small talk is a very handy social skill. While there are no concrete rules for it, there are some guidelines to get the conversation started and keep …

How Telling Jokes Can Improve Your Speaking Skills

by Laurie Wilhelm

©iStockphoto.com/digitalskillet
It’s true. Telling jokes can help you become a better and more interesting speaker.
Really.
This is how it all began for me…
I’ve never been a natural at telling a joke; I was always …

The Unexpected Benefits of Saying Thank You

by Laurie Wilhelm

©iStockphoto.com/Mustafa Ilker HELVACIOGLU

I had a surprise waiting for me in my inbox this morning – I received a thank you email from an acquaintance.
Here’s the story:
I’m part of a group of volunteers …

Say No Series – Post III: The Rejected No

by Laurie Wilhelm
While choosing to say ‘no’ isn’t a social skills issue but our choice, how we say ‘no’ and how we accept ‘no’ are social skills and interpersonal relationship skills. Being able to accept …