Effective Communication Skills

techniques for effective communication, interpersonal skills, improving communication at work, good social skills

Conflict Resolution and Negotiating

workplace conflict resolution, negotiation skills, negotiating tips, negotiation strategy, working with difficult people

Improving Management Skills

skills necessary for effective management, good leadership skills, successful team communication, feedback

Public Speaking Skills

effective public speaking, persuasive speaking, tips for public speaking, public speaking presentations, improve public speaking, presentation help

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Article Archive for March 2009

Criticism and Feedback Aren’t the Same
Criticism and Feedback Aren’t the Same

by Laurie Wilhelm
Last week, I posted Do We Have to Say What’s On Our Minds? where I wrote what I do when I feel a criticism coming on.
Sometimes, we mistakenly call criticism ‘feedback,’ but when …

Do We Have to Say What’s on Our Minds?
Do We Have to Say What’s on Our Minds?

by Laurie Wilhelm
I admit it.
Every now and again (and then some) my mind wanders into the realm of criticism. I tell myself this is natural and that I’m not the only one who does it.
The …

Thoughts of Happiness
Thoughts of Happiness

by Laurie Wilhelm
Happiness is an inside job. It’s an emotional consequence to positive thoughts – when we think positive thoughts, we’ll have positive feelings and those positive feelings will probably feel like happiness. Likewise, when …

Posts on Interpersonal Skills
Posts on Interpersonal Skills

by Laurie Wilhelm
Here are some blog posts I’ve come across over the past week that I found interesting and useful so I thought I’d share them with you.
This is my latest online discovery. It’s a …

Me First
Me First

by Laurie Wilhelm
Want to be around people who are friendly, helpful and respectful?
It’s easy. Be friendly, helpful and respectful first and others will follow.
I recently put this to the test when I was traveling by …

Laugh It Up
Laugh It Up

by Laurie Wilhelm
The most recent Express Yourself to Success survey asked:
Does humour in the workplace interfere with productivity and effectiveness?
Forty percent of respondents said “yes” – that humour does interfere with productively and effectiveness and …

Interpersonal Skills: Shake It
Interpersonal Skills: Shake It

by Laurie Wilhelm
I’ve seen several articles here and there offering advice on how to shake hands and I’ve always thought they were ridiculous. I mean, everybody knows how to shake hands, right? Really, it’s so …