by Laurie Wilhelm
Projects which are assigned to groups benefit from the variety of personalities and perspectives of its members. These personalities and perspectives, however, also bring with them challenges as we try to work productively …

by Debra Hamilton
Change is all around us. Effective leadership communication during times of change creates stability and trust. Leaders at all levels must communicate change and share information as soon as possible. Here are tips …

by Laurie Wilhelm
At work, at home and in our social circles, we carry with us a sense of our own personal space that we often unconsciously protect. Respecting another’s personal space is key in maintaining …

by Laurie Wilhelm
There’s a lot on the internet on the importance of listening, active listening, effective listening, and how to be a good listener. But there’s very little instruction on how to be a poor …

by Anne Warfield
Do You Ask Or Dictate?
There is definitely a certain finesse to doing things that either magnetically pulls people to you or repels them away. So why do some people tick you off with …

by Laurie Wilhelm
We all complain. Sometimes, our complaints are legitimate and we voice them because we want to draw attention to a situation which we’d like to improve. Complaining can also be therapeutic when we …

by Laurie Wilhelm
Have you ever been invited to a party and didn’t want to go but you also didn’t feel comfortable simply saying ‘no’? So instead of going you made up an excuse to get …

by Ken Okel
Multiple workplace studies have found that one of the biggest reasons why people leave their jobs is that a coworker has annoyed them out of the workplace. Now with the economy being in …

by Laurie Wilhelm
To one degree or another, we all want to be accepted. We’re social beings and we like feeling that we’re part of the group, we enjoy being recognized and acknowledged and we desire …

by Laurie Wilhelm
Last week, I was walking through a mall and passed a table where some volunteers were raising money for charity. As one mother and her young son passed by the table, the boy …