by Laurie Wilhelm
Communication skills are probably some of the most useful skills you can learn.
When we consider the importance of communication skills in our everyday lives, we can see that the degree to which …

Carole Hodges
Effective management skills result in highly productive and motivated teams. Leading a team is a learned skill but one that can be aquired with some thought and effort.
Having a great manager can boost productivity. …

Dr. Kelly Carr
Ministers certainly understand how to get people listen to them – and that’s what every

by Laurie Wilhelm
Body language in communication can work either for us or against us. If you’re speaking to someone who you suspect to be lying, there are a few gestures they may make that gives …

Sam Manfer
Persuading and influencing are skills that any manager or leader needs. Preparing for these opportunities is essential and cannot be understated.
1. Keep learning your trade.
The three areas of continuing education are selling skills, people …

complied by Laurie Wilhelm
Leadership quotes are actually quick-and-easy tips from people who have “been there, done that” – and succeeded. This is part of a new series of Leadership Quotes.
The most important thing in communication …

Nancy Daniels
Being a good speaker is knowing what to do and what not to do. Knowing what makes a good speech and effective body language come to mind first, but it’s equally important to be …

Mark Tewart
Sales negotiating skills are useful in almost any negotiating situation. In the article below, Mark Teward offers some sales negotiating tips that are valuable to managers as well as sales people.
Many times people say …

by Laurie Wilhelm
It’s important to have some skills in team facilitation because at some point in your career – even if you usually work alone – you may well be called upon to be a …

by Robert Tanner
Managers usually are promoted for their technical skills. Having technical skills does not mean one has people skills, however. Organizational turnover, poor morale, absenteeism, organizational conflicts, worker sabotage, and worker indifference are …