Article Archive for January 2010
How to Respond to Criticism Without Being Defensive
by Laurie Wilhelm
Criticism doesn’t have to be a bad thing. Granted, it’s best when it’s delivered as useful constructive feedback, but sometimes criticism is an objective evaluation (based on analysis, figures, data, etc.) of someone’s …
Questions During a Negotiation
by Dr. Chester Karrass
Asking the right questions is key to better understand people, situations and circumstances. Knowing how to respond to questions well is also key and is a particularly effective negotiating skill.
Negotiation is a …
Managing Change Within Your Team: Use The J Curve As A Tool For Success
by Jerry W. Williamson
Whenever a company is facing change, good communication skills are the skills necessary for effective management. They’re vital for any leader managing change with her team. Facilitative leadership skills, effective management skills, …
