Article Archive for August 2010
by Dr. Chester Karrass
Questions are mind-openers and can lead both parties in a negotiation to a more active involvement with each other. This greater involvement is the key element to more satisfactory negotiations.
During a negotiation, …
by Graham Yemm
Have you had this feeling before? Rest assured you are not alone. You might be one of the many who would rate your fear of public speaking alongside or ahead of death! Your …
by Lee Hopkins
Did you know there are 5 types of communication that lead to conflict?
Let’s look at them…
Definition of Conflict
It helps if we first define what we mean by ‘conflict.’
Conflict is an expressed struggle between …
by William R. Murray
An article on MSNBC website on July 9, 2008, “Hospital bullies take a toll on patient safety,” cited how a lack of emotional intelligence affects the quality of medical care and health …
by Barbara Beccari
There is no doubt that the “key issues of performance, productivity and profit cannot be divorced from how people are relating with each other in the workplace”. “Coaching to the Human Soul”, Alan …
by Graham Yemm
How many times have you said something and realised that the person, or people, on the receiving end have not fully understood what you meant or headed off and done something different to …
by Laurie Sheppard
Frustrated when you try to put ideas across and wonder why others don’t seem to share your enthusiasm or interest? How can you communicate your wants and get your reward? Here are simple, …
by Alan Cutler
“I do not object to people looking at their watches when I am speaking. But I strongly object when they start shaking them to make sure they are still going!” ~ Lord …
You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic.
Let’s take a moment to consider each of them in the workplace.
Extrovert
- …
by Debbie Bailey
You’ve been asked to give an important presentation. A lot is riding on how well you can deliver. The problem is, you’re not sure where to begin. The last class you took on …
