Conflict Resolution and Negotiation
Let’s start by saying conflict is inevitable. Let’s follow that by saying most of us don’t like conflict.
So what should we do when conflict arises?
First things first: don’t ignore it. Conflicts are much easier to …
Most conflict is driven by emotion, not logic. In fact, most conflicts begin because someone felt that he was treated poorly, humiliated, insulted, deceived, cheated, betrayed – or any number of other negative emotions.
Conflicts at …
Effective conflict resolution requires good negotiating skills and good communication skills. While there are many factors to consider when resolving conflict, let’s start by looking at four overarching factors to keep in mind elements.
1. Know …
Not all conflicts are bad.
Handled well, they can resolve issues in ways that are beneficial to the overall progress and result of the project as well as having a positive impact on the relationship of …
One of the most difficult things to do is communicate effectively when you’re upset.
When you have to talk about an issue that has upset you, it can be very difficult to control your emotions …
by Roger Dawson
Let me tell you how to conclude negotiations very effectively. You don’t have to use it when the other person is negotiating in good faith with you. You use it only when …
by Roger Dawson
The value of a service always appears to go down quickly as soon as those services have been performed. The value of any material object you buy may go up in value …
by Roger Dawson
One of the cardinal rules of Power Negotiating is that you should ask the other side for more than you expect to get. Henry Kissinger went so far as to say, “Effectiveness at …
by Roger Dawson
Power Negotiators know that anytime the other side asks you for a concession in the negotiations, you should automatically ask for something in return. Let’s look at a couple of ways of …
by Roger Dawson
What you say in the first few moments of a negotiation often sets the climate of the negotiation. The other person quickly gets a feel for whether you are working for a win-win …
