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Our Responses Are Not Necessarily Those of Others

by Laurie Wilhelm
In a previous article, I was taking a look at our natural human tendancy to impose our personal emotions, perceptions or beliefs onto our understanding of others.
I’d like to share with you here …

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Effective Communication Skills

Conflict Resolution and Negotiation

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Conflict Resolution and Negotiation

How Time Pressure Affects the Outcome of a Negotiation
How Time Pressure Affects the Outcome of a Negotiation

by Roger Dawson
In Puerto Prince, Haiti, former President Jimmy Carter, Colin Powell, and Senator Sam Nunn were in intense negotiations with Haiti’s military commander, General Cedras. The phone rang and it was President Clinton …

To Be a More Powerful Negotiator Never Say Yes to the First Offer
To Be a More Powerful Negotiator Never Say Yes to the First Offer

by Roger Dawson
Power Negotiators know that you should never say Yes to the first offer (or counter-offer) because it automatically triggers two thoughts in the other person’s mind.
Let’s say that you’re thinking of buying …

Basic Principles Make You a Smarter Negotiator
Basic Principles Make You a Smarter Negotiator

by Roger Dawson
The way that you conduct yourself in a negotiation can dramatically affect the outcome. I’ve been teaching negotiating to business leaders throughout North America since 1982 and I’ve distilled this down to …

Eight Simple Rules…To Resolving Conflict and Improving Work Relationships
Eight Simple Rules…To Resolving Conflict and Improving Work Relationships

by Greg Giesen
Managing conflict with coworkers doesn’t have to be difficult. In this article are eight simple rules that should both help you deal with conflict and improve your relationships at work.
Rule 1: See conflict …

4 Ways That Less Is More In A Sales Negotiation
4 Ways That Less Is More In A Sales Negotiation

by Dr. Jim Anderson
Power, power, power – sales negotiations are all about who has the most power, right? Well, no – sometimes it’s about who doesn’t have the power. A case in point is when …

Good Leadership Skills Include Workplace Conflict Resolution
Good Leadership Skills Include Workplace Conflict Resolution

by Linda Finkle
Workplace conflict is a part of every company, regardless of its size. Good leadership skills include training for how to handle workplace conflict when it arises, and also a bit of preventive approach. …

Don’t Be Psychologically Manipulated When Negotiating
Don’t Be Psychologically Manipulated When Negotiating

by Greg Williams
Do you become psychologically disadvantaged when negotiating? Are you aware that smart people do dumb things, because they’re psychologically manipulated when negotiating? Do you know how such psychological manipulation occurs and how to …

Good Negotiators Know The Power Of Asking The Right Questions
Good Negotiators Know The Power Of Asking The Right Questions

by Dr. Jim Anderson
How are your mind reading skills? Not so good? Dang – just imagine how handy that would come in during your next sales negotiation. You could just close your eyes and you’d …

Use the Right Negotiation Style to Be a Winning Negotiator
Use the Right Negotiation Style to Be a Winning Negotiator

by Greg Williams
When you negotiate, to what degree should you disclose what you hope to receive from the negotiation and how should you go about revealing your desires? The answer to a great extent depends …

The Best Negotiation Strategies
The Best Negotiation Strategies

by University of Notre Dame
Negotiations take place every day, all over the world. From small barters at the farmers market to big business mergers, negotiations are a natural part of life. Everyone has varying degrees …