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Five Quick Tips to Improve Your Communication Skills At Work

by Dr. Vivian W. Lee
Many people have read the book, How to Win Friends and Influence People. However, not many know how to apply the secrets in real life. Perhaps the secret of all secrets …

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Effective Communication Skills

Conflict Resolution and Negotiation

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Preparing and Planning to Negotiate

Improving Your Influence Results Fast
Improving Your Influence Results Fast

by Linda Swindling
Go face to face.
We communicate through technology that focuses on short, quick responses. So much of the rapport-building opportunities have been eliminated. You deal with different people each transaction and there isn’t the …

How to Prepare to Negotiate or Influence
How to Prepare to Negotiate or Influence

By Linda Swindling
Persuading others isn’t difficult but it does take effort and thought. Preparing to influence others and understanding the limits and strategies of others takes time. Every negotiation should start by asking yourself these …

Use the Right Negotiation Style to Be a Winning Negotiator
Use the Right Negotiation Style to Be a Winning Negotiator

by Greg Williams
When you negotiate, to what degree should you disclose what you hope to receive from the negotiation and how should you go about revealing your desires? The answer to a great extent depends …

Business Negotiations – One myth and eight tips from the real world
Business Negotiations – One myth and eight tips from the real world

by Ian Bishop
The myth
Most training courses in negotiation will advise you that the “win/win” result is always what you should aim for. That’s when both parties feel they have done well out of …

Questions In Negotiating
Questions In Negotiating

by Dr. Chester Karrass
Questions are mind-openers and can lead both parties in a negotiation to a more active involvement with each other. This greater involvement is the key element to more satisfactory negotiations.
During a negotiation, …

Tactics 101 – Giving Away Nothing & Becoming a Litterbug
Tactics 101 – Giving Away Nothing & Becoming a Litterbug

Dr. Jim Anderson
In the world of negotiating, the actual process of negotiating is very much an art. In order to be good at it, a master sales negotiator needs to have a complete collection of …

Use Apologies Judiciously to Negotiate Successfully
Use Apologies Judiciously to Negotiate Successfully

by Greg Williams
When negotiating, there are times when apologies will hurt, more than help your position. In general, when apologies are offered sincerely and perceived as such, they tend to soften an opponent and …

Five Tips for Creating C-Level Selling Confidence
Five Tips for Creating C-Level Selling Confidence

Sam Manfer
Persuading and influencing are skills that any manager or leader needs. Preparing for these opportunities is essential and cannot be understated.
1. Keep learning your trade.
The three areas of continuing education are selling skills, people …

Breaking An Impasse
Breaking An Impasse

by Dr. Chester Karrass
Effective negotiating skills are a must for anyone working on improving management skills. While this can be intimidating, it’s much easier when you have a list of negotiating techniques on hand.
You did …

Negotiating – The Role of Role Playing
Negotiating – The Role of Role Playing

by Charles H. Newman
Never underestimate the power of role playing – even with negotiations in the workplace. Preparing through role playing contributes greatly to your effective negotiating skills.
Role playing in preparation for a negotiation …

How to Prepare to Negotiate or Influence
How to Prepare to Negotiate or Influence

by Linda Swindling
Persuading others isn’t necessarily difficult but it does take effort and thought. Preparing to influence others and understanding the limits and strategies of others takes time. Every negotiation should start by asking yourself …

How to Plan Your Negotiations More Effectively
How to Plan Your Negotiations More Effectively

by Frank Atkinson
This article outlines some great negotiation steps for effective negotiating skills. Be clear on your purpose by following some of these successful negotiating tips.
In any kind of negotiation the planning stage is probably …