web analytics
What’s the Big Deal With Manners?

by Darlene Peters
Superior etiquette and good manners at work, not only towards clients and customers, but also towards co-workers, employees, staff and all levels of management, is essential to the productivity and health of any …

Read the full story »
Effective Communication Skills

Conflict Resolution and Negotiation

Leadership and Management Skills

Presentation and Public Speaking Skills

Team Leadership

Home » Archived by Topic

Good Social Skills

PowerTalk: 10 Timeless Tips for Becoming a More Powerful Communicator
PowerTalk: 10 Timeless Tips for Becoming a More Powerful Communicator

by Jan Phillips
Part of our evolutionary process is learning how to communicate more effectively and efficiently. Few of us have had much training in the matter, and most of us have experienced the consequences …

Are Etiquette And Civility Still Important In The Workplace?
Are Etiquette And Civility Still Important In The Workplace?

by Marla Harr
Etiquette, common sense, kindness, civility. What do these have to do with business today? A lot. Although, it seems, we would rather not think about it when we are at work. But work …

Thank You: The Phrase That Too Many Managers Forget
Thank You: The Phrase That Too Many Managers Forget

by Arron Grow
If you search the phrase, “The Power of Thank You” on the Internet, you will find a number of articles on the topic of using Thank You. Aside from the interesting note that …

Profitable People Skills with Shawna Schuh: Ask Before Your Actions

Need something done? Want to do it yourself?
Go ahead. Take action.
But before you do, consider Shawna’s Profitable People Skills tip so you don’t create a problem with your action.
Shawna Schuh’s tips will give you the …

Profitable People Skills: Be Gracious
Profitable People Skills: Be Gracious

Laurie Wilhelm
In this short Profitable People Skills video, people skills expert Shawna Schuh highlights another valuable skill that will positively impact your relationships with those around you.
When people like you, they’ll listen to you, assist …