web analytics
Five Quick Tips to Improve Your Communication Skills At Work

by Dr. Vivian W. Lee
Many people have read the book, How to Win Friends and Influence People. However, not many know how to apply the secrets in real life. Perhaps the secret of all secrets …

Read the full story »
Effective Communication Skills

Conflict Resolution and Negotiation

Leadership and Management Skills

Presentation and Public Speaking Skills

Team Leadership

Home » Archived by Topic

Good Social Skills

Five Reasons Why We Are Not Listening
Five Reasons Why We Are Not Listening

by Geok Chwee Ong
When is the last time you spoke to someone and felt genuinely understood and listened to? A long time back? You are not alone. There are five key reasons why we are …

Go From Shy Introvert to Networking Superstar
Go From Shy Introvert to Networking Superstar

by Sarah Hathorn, AICI CIP, CPBS
Networking is vital in today’s business world, but some of us (myself included, believe it or not!) are introverts at heart and working the room or stepping to the podium …

PowerTalk: 10 Timeless Tips for Becoming a More Powerful Communicator
PowerTalk: 10 Timeless Tips for Becoming a More Powerful Communicator

by Jan Phillips
Part of our evolutionary process is learning how to communicate more effectively and efficiently. Few of us have had much training in the matter, and most of us have experienced the consequences …

Are Etiquette And Civility Still Important In The Workplace?
Are Etiquette And Civility Still Important In The Workplace?

by Marla Harr
Etiquette, common sense, kindness, civility. What do these have to do with business today? A lot. Although, it seems, we would rather not think about it when we are at work. But work …

Thank You: The Phrase That Too Many Managers Forget
Thank You: The Phrase That Too Many Managers Forget

by Arron Grow
If you search the phrase, “The Power of Thank You” on the Internet, you will find a number of articles on the topic of using Thank You. Aside from the interesting note that …

Profitable People Skills with Shawna Schuh: Ask Before Your Actions

Need something done? Want to do it yourself?
Go ahead. Take action.
But before you do, consider Shawna’s Profitable People Skills tip so you don’t create a problem with your action.
Shawna Schuh’s tips will give you the …

Profitable People Skills: Be Gracious
Profitable People Skills: Be Gracious

Laurie Wilhelm
In this short Profitable People Skills video, people skills expert Shawna Schuh highlights another valuable skill that will positively impact your relationships with those around you.
When people like you, they’ll listen to you, assist …

How To Work A Room: A Guide To Successfully Managing Your Mingling
How To Work A Room:  A Guide To Successfully Managing Your Mingling

by Susan RoAne, The Mingling Maven®
In the last few years, blog posts and articles entitled “how to work a room” have appeared which contain advice that ranges from useful to useless and counter-productive. As the …

Shawna Schuh: Rejecting Compliments
Shawna Schuh: Rejecting Compliments

Why do we accept compliments so poorly?
We constantly talk about how important it is to give praise and encouragement yet, when we’re on the receiving end of positive remarks, we avoid them, ignore them, belittle …

Entering And Exiting Conversations … Gracefully
Entering And Exiting Conversations … Gracefully

By Susan RoAne, The Mingling Maven®
Although entering a room is uncomfortable, nothing is more daunting than entering a room full of people…already in groups. They say that “breaking up is hard to do” but “breaking …

Shawna Schuh: People Skills for Great Relationships
Shawna Schuh: People Skills for Great Relationships

by Laurie Wilhelm
Shawna Schuh is a leading People Skills Expert who can help you change your relationships from OK to great. Shawna teaches us that there are many specific actions that, if we incorporate them …

Questionable Questions
Questionable Questions

by Susan RoAne, The Mingling Maven®
There are far too many people who think that asking a lot of questions is how to make conversation that puts people at ease and makes them open up. I …

5 Reasons Why Soft Skills Matter, Now More Than Ever
5 Reasons Why Soft Skills Matter, Now More Than Ever

By Jim Joseph Brown
As our economy continues to evolve into an information and knowledge based world, the need for technical skill and expertise grows every day. Education has rushed to fill this need and …

Taking NO for an Answer
Taking NO for an Answer

by Laurie Wilhelm
Why is it that sometimes we just can’t take ‘no’ for an answer?
Now, I’m not talking about letting go of an opportunity a lifetime without a fight or not standing up for what …

Do We Know How to Be Civilized?
Do We Know How to Be Civilized?

by Arthur Tassinello
Are We Civilized?
Civilized as defined by Webster’s dictionary is having an advanced or humane culture, society, etc. It is to be well-bred or refined. It also goes on to say that it …