Effective Communication Skills

techniques for effective communication, interpersonal skills, improving communication at work, good social skills

Conflict Resolution and Negotiating

workplace conflict resolution, negotiation skills, negotiating tips, negotiation strategy, working with difficult people

Improving Management Skills

skills necessary for effective management, good leadership skills, successful team communication, feedback

Public Speaking Skills

effective public speaking, persuasive speaking, tips for public speaking, public speaking presentations, improve public speaking, presentation help

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Articles in Good Social Skills

Be Kind

by Laurie Wilhelm
Recently, I was driving through North Dakota, USA. It’s a beautiful state and if you’ve not been there, I recommend a visit. Even though the scenery was beautiful and the people were friendly, …

How to Talk to Shy People

by Laurie Wilhelm
We’ve all come across shy people at work or in our social circles. Unfortunately for some shy people, their shyness can be wrongly judged as arrogance, conceit, or superiority when, in fact, they’re …

Why are we rude?

by Laurie Wilhelm
Do you interact with rude people? Do you think our society is getting ruder?
Rudeness covers a lot of territory. It can be talking on your cell phone at a restaurant, interrupting someone, …

Making Space: Guidelines for Respecting Personal Space

by Laurie Wilhelm
At work, at home and in our social circles, we carry with us a sense of our own personal space that we often unconsciously protect. Respecting another’s personal space is key in maintaining …

Good Tips on Poor Listening

by Laurie Wilhelm
There’s a lot on the internet on the importance of listening, active listening, effective listening, and how to be a good listener. But there’s very little instruction on how to be a poor …

How Words Add Fuel to the Fire

by Anne Warfield
Do You Ask Or Dictate?
There is definitely a certain finesse to doing things that either magnetically pulls people to you or repels them away. So why do some people tick you off with …

Three Steps to Resolve Your Complaints

by Laurie Wilhelm
We all complain. Sometimes, our complaints are legitimate and we voice them because we want to draw attention to a situation which we’d like to improve. Complaining can also be therapeutic when we …

Taking No for an Answer

by Laurie Wilhelm
Have you ever been invited to a party and didn’t want to go but you also didn’t feel comfortable simply saying ‘no’? So instead of going you made up an excuse to get …

Are You an Annoying Coworker?

by Ken Okel
Multiple workplace studies have found that one of the biggest reasons why people leave their jobs is that a coworker has annoyed them out of the workplace. Now with the economy being in …

Five Ways to Make Others Feel Included

by Laurie Wilhelm
To one degree or another, we all want to be accepted. We’re social beings and we like feeling that we’re part of the group, we enjoy being recognized and acknowledged and we desire …