by Laurie Wilhelm
Do you interact with rude people? Do you think our society is getting ruder?
Rudeness covers a lot of territory. It can be talking on your cell phone at a restaurant, interrupting someone, …

by Laurie Wilhelm
At work, at home and in our social circles, we carry with us a sense of our own personal space that we often unconsciously protect. Respecting another’s personal space is key in maintaining …

by Laurie Wilhelm
There’s a lot on the internet on the importance of listening, active listening, effective listening, and how to be a good listener. But there’s very little instruction on how to be a poor …

by Anne Warfield
Do You Ask Or Dictate?
There is definitely a certain finesse to doing things that either magnetically pulls people to you or repels them away. So why do some people tick you off with …

by Laurie Wilhelm
We all complain. Sometimes, our complaints are legitimate and we voice them because we want to draw attention to a situation which we’d like to improve. Complaining can also be therapeutic when we …

by Laurie Wilhelm
Have you ever been invited to a party and didn’t want to go but you also didn’t feel comfortable simply saying ‘no’? So instead of going you made up an excuse to get …

by Ken Okel
Multiple workplace studies have found that one of the biggest reasons why people leave their jobs is that a coworker has annoyed them out of the workplace. Now with the economy being in …

by Laurie Wilhelm
To one degree or another, we all want to be accepted. We’re social beings and we like feeling that we’re part of the group, we enjoy being recognized and acknowledged and we desire …

by Laurie Wilhelm
A few weeks ago, I attended a weekend conference for a charitable organization where I volunteer. Most of the agenda comprised of working sessions and participants were requested to sit at round tables, …