Articles in Effective Communication Skills
by Lee Hopkins
Did you know there are 5 types of communication that lead to conflict?
Let’s look at them…
Definition of Conflict
It helps if we first define what we mean by ‘conflict’
Conflict is an expressed struggle between …
by William R. Murray
An article on MSNBC website on July 9, 2008, “Hospital bullies take a toll on patient safety,” cited how a lack of emotional intelligence affects the quality of medical care and health …
by Barbara Beccari
There is no doubt that the “key issues of performance, productivity and profit cannot be divorced from how people are relating with each other in the workplace”. “Coaching to the Human Soul”, Alan …
by Graham Yemm
How many times have you said something and realised that the person, or people, on the receiving end have not fully understood what you meant or headed off and done something different to …
by Laurie Sheppard
Frustrated when you try to put ideas across and wonder why others don’t seem to share your enthusiasm or interest? How can you communicate your wants and get your reward? Here are simple, …
by Alan Cutler
“I do not object to people looking at their watches when I am speaking. But I strongly object when they start shaking them to make sure they are still going!” ~ Lord …
You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic.
Let’s take a moment to consider each of them in the workplace.
Extrovert
- …
by Barbara Beccari
Have you ever worked with someone like this?
On days when things went smoothly, Mark could be a cooperative and productive member of the team – even very likable. However, other staff never knew …
by Craig Wagganer
To create Corporate Team Building and Motivation, there are three attitudes that need to be present in each team member to make the team a peak performer. Those three are confidence, humility, and …
by Catherine Franz
The truth is there is a gap between sight and hearing, between visual and auditory, between seeing and believing. And the fact is that this gap creates a billion dollar industry. Improving communication …

