by Laurie Wilhelm
Communication skills are probably some of the most useful skills you can learn.
When we consider the importance of communication skills in our everyday lives, we can see that the degree to which …

Sam Manfer
Persuading and influencing are skills that any manager or leader needs. Preparing for these opportunities is essential and cannot be understated.
1. Keep learning your trade.
The three areas of continuing education are selling skills, people …

Nancy Daniels
Being a good speaker is knowing what to do and what not to do. Knowing what makes a good speech and effective body language come to mind first, but it’s equally important to be …

by Laurie Wilhelm
It’s important to have some skills in team facilitation because at some point in your career – even if you usually work alone – you may well be called upon to be a …

by Robert Tanner
Managers usually are promoted for their technical skills. Having technical skills does not mean one has people skills, however. Organizational turnover, poor morale, absenteeism, organizational conflicts, worker sabotage, and worker indifference are …

by Laurie Wilhelm
When considering why is communication important, the bottom line is: if you’re a good communicator, you’ll have better chances of success. You’re able to persuade people, influence others, negotiate effectively and provide valuable …

by Cookie Tuminello
“Teams do not go physically flat, they go mentally stale.” – Vincent Lombardi
In the midst of this recession in our country, company sales are down, layoffs are eminent, job security is dictated by …

by Laurie Wilhelm
Communication is the sharing of information for a variety of purposes including informing, persuading, motivating or influencing. There are two general ways of delivering the information: formal and informal communication channels.
Formal Communication in …

by John Hersey
How you say something matters just as much as what you say. Use words that motivate, empower and inspire. Effective communication skills will get you closer to success!
We hear it all the time; …

by Laurie Wilhelm
Criticism doesn’t have to be a bad thing. Granted, it’s best when it’s delivered as useful constructive feedback, but sometimes criticism is an objective evaluation (based on analysis, figures, data, etc.) of someone’s …