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Our Responses Are Not Necessarily Those of Others

by Laurie Wilhelm
In a previous article, I was taking a look at our natural human tendancy to impose our personal emotions, perceptions or beliefs onto our understanding of others.
I’d like to share with you here …

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The Difference Between Being Succinct and Being Abrupt
The Difference Between Being Succinct and Being Abrupt

Being succinct and being abrupt are similar in that they both involve being concise and specific. Being succinct is getting to the point quickly and respectfully; being abrupt, however, is getting to the point so …

One of the Biggest Barriers to Communication
One of the Biggest Barriers to Communication

One of the most difficult things to do is communicate effectively when you’re upset.
When you have to talk about an issue that has upset you, it can be very difficult to control your emotions …

For Greater Effectiveness, Learn How To Give Feedback
For Greater Effectiveness, Learn How To Give Feedback

by Laurie Weiss
A manager who coaches others needs to provide feedback that keeps them focused and on track. Feedback is also a critical element for working out relationships with coworkers, friends and family members. Unfortunately, …

How To Tell The Truth At Work (Part 3 of 3)
How To Tell The Truth At Work (Part 3 of 3)

by Laurie Weiss
Here are more tips for telling the truth in your own workplace.
Understanding and using these principles will help you feel more confident about the choices you make and help you develop the skills …

Business Leaders – Here’s a Simple Communication Strategy to Improve Employee Performance
Business Leaders – Here’s a Simple Communication Strategy to Improve Employee Performance

by Skip Weisman
In a recent leadership workshop participants were asked to share all the things their peers, subordinates and bosses do that drive them crazy and make their jobs more difficult. Two full flip-chart pages …

How to Respond to Criticism Without Being Defensive
How to Respond to Criticism Without Being Defensive

by Laurie Wilhelm
Criticism doesn’t have to be a bad thing. Granted, it’s best when it’s delivered as useful constructive feedback, but sometimes criticism is an objective evaluation (based on analysis, figures, data, etc.) of someone’s …