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Our Responses Are Not Necessarily Those of Others

by Laurie Wilhelm
In a previous article, I was taking a look at our natural human tendancy to impose our personal emotions, perceptions or beliefs onto our understanding of others.
I’d like to share with you here …

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Good Social Skills

How to Schmooze
How to Schmooze

by Mark Meshulam
Definition: talk idly or casually in a friendly way
Value: priceless
Gearheads like me have trouble understanding that great ideas and hard work aren’t enough… you gotta shmooze too. Every day we deal with peculiar …

Communication Is Not A 4-Letter Word
Communication Is Not A 4-Letter Word

by Rosanne D’Ausilio Ph.D.
What four letter words do we mean? Here are a few:
Talk
Chat
Tell
Blab
Let’s look at ‘talk’ as an example. If I asked you, you could all talk about almost anything at a …

Are You on the Inside or the Outside of Jargon?
Are You on the Inside or the Outside of Jargon?

By Jeanie Marshall
On an online network, the subject of word use became a topic of discussion. This is a worthy topic of discussion anywhere, but it seems especially important online, where the written word becomes …

Are You a Follow-up Failure?
Are You a Follow-up Failure?

by Darcy Eikenberg
True story: A well-connected coach and career development expert volunteered her services at a large career fair. During the event, she worked with 26 job seekers individually and talked to maybe seven more. …

Decision Making with Emotional Intelligence
Decision Making with Emotional Intelligence

by William R. Murray
When I was a student at Harvard Business School, our professors kept telling us that the technical things we were learning would be obsolete in no time at all. They said what …

Set to Impress
Set to Impress

by Sylvia Henderson
What is the difference between a suited-up business executive who carries a high-quality leather portfolio into a networking event and a leather-clad motorcycle rider carrying a custom-painted helmet into a motorcycle rally? The …

When You Throw Dirt, You Lose Ground
When You Throw Dirt, You Lose Ground

by Cookie Tuminello
“When you throw dirt, you lose ground.” ~ Texan Proverb
Nothing tears down relationships, teamwork, effectiveness, and productivity like the office rumor mill and gossip. Some refer to this as water cooler chit chat. …

Conflict Resolution for Bullies
Conflict Resolution for Bullies

by William R. Murray
An article on MSNBC website on July 9, 2008, “Hospital bullies take a toll on patient safety,” cited how a lack of emotional intelligence affects the quality of medical care and health …

How do You Build Strong Workplace Relations?
How do You Build Strong Workplace Relations?

by Barbara Beccari
There is no doubt that the “key issues of performance, productivity and profit cannot be divorced from how people are relating with each other in the workplace”. “Coaching to the Human Soul”, Alan …

How to communicate to the four main personality types
How to communicate to the four main personality types

You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic.
Let’s take a moment to consider each of them in the workplace.
Extrovert
- …