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Taking NO for an Answer

by Laurie Wilhelm
Why is it that sometimes we just can’t take ‘no’ for an answer?
Now, I’m not talking about letting go of an opportunity a lifetime without a fight or not standing up for what …

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Effective Communication Skills

Conflict Resolution and Negotiation

Leadership and Management Skills

Presentation and Public Speaking Skills

Team Leadership

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Good Social Skills

How to communicate to the four main personality types
How to communicate to the four main personality types

You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic.
Let’s take a moment to consider each of them in the workplace.
Extrovert
- …

Networking is More Than Handing Out Business Cards
Networking is More Than Handing Out Business Cards

by Kathleen O’Brien
Use these nine steps to begin reaping benefit from your network activities.
1. Have a positive attitude
When attending a network function — any function where two or more people meet — keep in mind …

First Impressions…Can you close a sale in 10 seconds or less?
First Impressions…Can you close a sale in 10 seconds or less?

by liz wendling
Actually, great sales people can do it even faster IF they make a great first impression!
Less than 10 seconds is the time it takes to make your customer connect with you and it …

Office Gossip
Office Gossip

by Erin Kennedy
Have you ever had a workplace that was completely gossip free? Of course not. Gossip seems to be an unavoidable product of socially interconnected people talking amongst themselves. In the broadest of terms, …

Got Leadership Skills? People Skills That Get You Employed
Got Leadership Skills? People Skills That Get You Employed

by Crystal Jonas
Got leadership skills? Want a job? Companies are looking for leaders to move into executive positions.
The June 14, 2010 issue of Newsweek, reports “recruiters are desperate for top-tier talent.”
Jeff Joerres, chief executive of …