Understanding Others Doesn’t Mean Talking About Ourselves
This is an odd title, I know. But let me explain…
There are times when we’re in conversation with a colleague, friend or family member and, as we’re listening, we …

In Western cultures, the meaning of eye contact tends to vary whether you’re the speaker or the listener.
When you’re the speaker, making eye contact shows confidence, self-assurance, honesty and that you’re focused on someone or …

Leaders are good listeners.
When you listen, you have a better understanding of
- conflicts, issues and problems
- other perspectives, opinions and experiences
- the values and beliefs of those around you
- concepts, ideas and visions

Outcomes of …

“You’re not listening to me!”
Have you ever have someone say that to you? What’s your usual response?
“Yes I am!”
You may well be listening but the person speaking doesn’t see you listening.
In …

by Martin Haworth
Whatever else you are doing – STOP! – whenever you engage with someone in conversation. Ignore pagers. Put off interruptions. At the very least make sure that you ‘honour’ the space that you …

br Clare Evans
Do you have problems remembering names or are you really lucky and never forget a face … or a name? If like many of us you go to network meetings or social events …

by Alexander Tretjakov
Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships, and is an essential part of any personal development effort. Do you often find yourself misunderstanding others? Do …

by Rosanne D’Ausilio Ph.D.
What four letter words do we mean? Here are a few:
Talk
Chat
Tell
Blab
Let’s look at ‘talk’ as an example. If I asked you, you could all talk about almost anything at a …

by Catherine Franz
The truth is there is a gap between sight and hearing, between visual and auditory, between seeing and believing. And the fact is that this gap creates a billion dollar industry. Improving communication …

by John W. Tinghitella
You can observe a lot by watching. ~ Yogi Berra
If Yogi were writing this he’d most likely say, “You can hear a lot by listening”. In negotiation, listening is a crucial but …