by Julius Kuhn
Many people still fear speaking in public. Even adults that have spoken several times in public still become anxious once they have to face speaking in front of an unfamiliar audience again.
But what …

by Sylvia Henderson
Deadlines. Commitments. Obligations. Time constraints. Terrorists. Business and personal goals. Wait a minute! Did I say terrorists?
What were your sources of stress on September 10, 2001? How well did you communicate with your …

by Nancy Daniels
Most people who hear themselves on their voicemail or answering machine do not like what they hear. How do you feel when you hear yourself on some form of recording equipment? When you …

Dr. Jim Anderson
In the world of negotiating, the actual process of negotiating is very much an art. In order to be good at it, a master sales negotiator needs to have a complete collection of …

by Kathleen O’Brien
Use these nine steps to begin reaping benefit from your network activities.
1. Have a positive attitude
When attending a network function — any function where two or more people meet — keep in mind …

by liz wendling
Actually, great sales people can do it even faster IF they make a great first impression!
Less than 10 seconds is the time it takes to make your customer connect with you and it …

by Nancy Daniels
Yes, man’s greatest fear is public speaking. The statistics tell us so. Instead of being part of those statistics, however, why not address those fears and learn how to put your nervousness to …

by John W. Tinghitella
You can observe a lot by watching. ~ Yogi Berra
If Yogi were writing this he’d most likely say, “You can hear a lot by listening”. In negotiation, listening is a crucial but …

by Paul Anovick
This past week I contacted one of my vendors with a problem. As I began to describe my situation, the service rep interrupted me asking questions about issues I had just explained — …

by Drew Hunt
A Drop in the Bucket or Buckets of Opportunity
We have all questioned whether Chamber of Commerce after five meetings, the hours on the golf course, numerous business dinners and even the organized networking …