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Our Responses Are Not Necessarily Those of Others

by Laurie Wilhelm
In a previous article, I was taking a look at our natural human tendancy to impose our personal emotions, perceptions or beliefs onto our understanding of others.
I’d like to share with you here …

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Effective Communication Skills

Conflict Resolution and Negotiation

Improving Leadership and Management Skills

Presentation and Public Speaking Skills

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Effective Communication Skills

Office Gossip
Office Gossip

by Erin Kennedy
Have you ever had a workplace that was completely gossip free? Of course not. Gossip seems to be an unavoidable product of socially interconnected people talking amongst themselves. In the broadest of terms, …

Use Apologies Judiciously to Negotiate Successfully
Use Apologies Judiciously to Negotiate Successfully

by Greg Williams
When negotiating, there are times when apologies will hurt, more than help your position. In general, when apologies are offered sincerely and perceived as such, they tend to soften an opponent and …

How Posture Affects Communication at the Workplace
How Posture Affects Communication at the Workplace

by Silas Reed
Whenever we talk about communication, it is verbal communication that we mostly consider. But besides oral communication, non-verbal communication is also of great importance for determining your attitude and conveying your feeling in …

Business Leaders – Here’s a Simple Communication Strategy to Improve Employee Performance
Business Leaders – Here’s a Simple Communication Strategy to Improve Employee Performance

by Skip Weisman
In a recent leadership workshop participants were asked to share all the things their peers, subordinates and bosses do that drive them crazy and make their jobs more difficult. Two full flip-chart pages …

Conflict Resolution Training – When Beliefs Clash
Conflict Resolution Training – When Beliefs Clash

by Larry Barkan
“One of the quickest ways to find out if you are wrong is to state what you believe.”
~ Penn Jilette, half of the illusionist duo Penn and Teller.
In her book, Being Wrong: …

Workplace Communication – Deciphering the True Messages
Workplace Communication – Deciphering the True Messages

by Bobbi Linkemer
This article is based on chapter four of Bobbi Linkemer’s book Words to Live By.
There are two levels of communication: official, spoken messages and unofficial, true messages. Survival in most business settings …

Improving Communication Skills With Voice Tonality
Improving Communication Skills With Voice Tonality

by Chris Farmer
There is a famous proverb that states, ‘Judge not, lest you be judged.” But the truth is you will be judged by others. People must make judgements about you. And they will make …

Got Leadership Skills? People Skills That Get You Employed
Got Leadership Skills? People Skills That Get You Employed

by Crystal Jonas
Got leadership skills? Want a job? Companies are looking for leaders to move into executive positions.
The June 14, 2010 issue of Newsweek, reports “recruiters are desperate for top-tier talent.”
Jeff Joerres, chief executive of …

5 Key Roles in Successful Team Development
5 Key Roles in Successful Team Development

by William C Blake
In today’s team based approach to the work environment, organizational success depends, more than ever before, on people working together effectively. This requires a clear understanding, by the individual, of his/her …

What Michael Scott Teaches Us About Communication
What Michael Scott Teaches Us About Communication

by Joan Curtis
How many of you watch The Office? If you’re like me, you may be addicted to it. A friend described the show’s appeal as like drinking beer. It has to grow on you. …