by Laurie Weiss
If you are going to help people resolve conflict, you should be aware of potential pitfalls that can undermine the entire process.
The most dangerous pitfall is that your clients may expect …

By Jeanie Marshall
On an online network, the subject of word use became a topic of discussion. This is a worthy topic of discussion anywhere, but it seems especially important online, where the written word becomes …

by Laurie Weiss
Here are more tips for telling the truth in your own workplace.
Understanding and using these principles will help you feel more confident about the choices you make and help you develop the skills …

by Rick Hubbard
The right diagnosis is imperative to success in the medical field. Without it, patients suffer and perhaps succumb. Diagnosing the state of health of a patient is a systematic process which helps the …

by Laurie Weiss
When you’ve taken on the task of helping others resolve conflict, your most important job is to know what questions must be answered to help clarify the situation. The more of these questions …