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by Brenda C. Smith
Have you been asked to repeat yourself, to speak up, or to be talked over at meetings? The sound of your voice can be enhanced so your listeners are not only …

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Effective Communication Skills

Conflict Resolution and Negotiation

Leadership and Management Skills

Presentation and Public Speaking Skills

Team Leadership

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Effective Communication Skills

What Are Good Non-Verbal Social Skills?

by Laurie Wilhelm
Good social skills, sometimes called interpersonal skills, are key to getting along with others and help us to connect with the people around us. They’re not about conforming, but having a healthy respect …

Asking for Feedback

This was my question to my peer when I was requesting feedback from her:
“I’ve attached the two ads that I spoke to you about when we met. If you have a moment, could you please …

Characteristics of Good Constructive Feedback

by Laurie Wilhelm
We often confuse feedback with criticism – probably because much of our experience with it has had more to do with what we’ve done wrong than what we’ve done right or …

Ten Benefits to Maintaining Good Relationships

by Laurie Wilhelm
Strong positive interpersonal relationships are essential to achieving our success – whether they be work relationships, family relationships or relationships with others in our communities. We’re in almost constant contact with others and …