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Speaking the Truth in Humour

by Steve Wickham
My father-in-law has a spiritual gift that involves speaking the truth in humour. He’s been such a good exponent of it over the years that it’s proven instructive.
One thing I’ve heard him say …

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Effective Communication Skills

Conflict Resolution and Negotiation

Leadership and Management Skills

Presentation and Public Speaking Skills

Team Leadership

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Effective Communication Skills

Five Steps to Giving Good Constructive Feedback

by Laurie Wilhelm
Giving feedback is one of the most important interpersonal skills for any manager.
The purpose of constructive feedback is to provide information that will make improvements and create better results. For feedback to …

Technique for Approaching Conflict Resolution

by Laurie Wilhelm
Conflicts are a normal part of life. We interact with so many different people in so many different situations that we’re bound to run into difficulties.
A conflict is a disagreement where those involved …

What Are Good Non-Verbal Social Skills?

by Laurie Wilhelm
Good social skills, sometimes called interpersonal skills, are key to getting along with others and help us to connect with the people around us. They’re not about conforming, but having a healthy respect …

Asking for Feedback

This was my question to my peer when I was requesting feedback from her:
“I’ve attached the two ads that I spoke to you about when we met. If you have a moment, could you please …

Characteristics of Good Constructive Feedback

by Laurie Wilhelm
We often confuse feedback with criticism – probably because much of our experience with it has had more to do with what we’ve done wrong than what we’ve done right or …

Ten Benefits to Maintaining Good Relationships

by Laurie Wilhelm
Strong positive interpersonal relationships are essential to achieving our success – whether they be work relationships, family relationships or relationships with others in our communities. We’re in almost constant contact with others and …