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Our Responses Are Not Necessarily Those of Others

by Laurie Wilhelm
In a previous article, I was taking a look at our natural human tendancy to impose our personal emotions, perceptions or beliefs onto our understanding of others.
I’d like to share with you here …

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Effective Communication Skills

Conflict Resolution and Negotiation

Improving Leadership and Management Skills

Presentation and Public Speaking Skills

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Effective Communication Skills

Even Professional Public Speakers Make Mistakes – Here Are The Top 10
Even Professional Public Speakers Make Mistakes – Here Are The Top 10

by Heather A. Hansen
Have you ever been really excited about going to a conference just to be unpleasantly surprised by the quality of the speakers? There are some really high caliber speakers in the world, …

Speak to Your Audience – The Top 8 Ways to Make Your Listeners Love You
Speak to Your Audience – The Top 8 Ways to Make Your Listeners Love You

by Heather A. Hansen
The key to a powerful presentation is to connect with members of your audience individually. This “human element” is what makes the difference between an average presentation with some good information, and …

Making Time for Team Building Relationships
Making Time for Team Building Relationships

by Martin Haworth
Whatever else you are doing – STOP! – whenever you engage with someone in conversation. Ignore pagers. Put off interruptions. At the very least make sure that you ‘honour’ the space that you …

Presenting in Public: Ten Golden Rules
Presenting in Public: Ten Golden Rules

by Shaun Parker
“The human brain starts working the moment you are born and never stops until you stand up to speak in public.”
When Sir George Jessel uttered these words, he touched not only on a …

How to Implement Change in the Workplace Without Sending Your Staff to a Psychiatrist
How to Implement Change in the Workplace Without Sending Your Staff to a Psychiatrist

by Mike Moore
It seem that the only time people are open to change is when what they have always done no longer works for them. In other words when our needs are no longer being …

Six Tips for Introducing Yourself at the Start of Your Presentation
Six Tips for Introducing Yourself at the Start of Your Presentation

by Gilda Bonanno
In a presentation skills program a few weeks ago, someone asked me, “Gilda, how do I introduce myself at the start of my presentation to warm up the audience and establish credibility?” Contrary …

10 Ways To Be Perceived As The Expert With Any Audience
10 Ways To Be Perceived As The Expert With Any Audience

by Bob Sommers
Public speaking is an excellent way to position yourself as the expert in your field. It’s also a great way to show your audience that you’re likable, caring and funny. The focus of …

Making The Most Of Questions At A Presentation
Making The Most Of Questions At A Presentation

by Kevin Sinclair
People usually prepare sufficiently for a presentation, but not many of them are as equally well geared up for the questions raised during and upon completion of the presentation. Making sure you are …

Is Every Manager a Leader?
Is Every Manager a Leader?

by Marcia Granger
Top management sometimes plans extensively for strategic changes in an organization, but places very little emphasis on how to handle the transition from the old way to the new. When this happens, the …

Good Leadership Skills Include Workplace Conflict Resolution
Good Leadership Skills Include Workplace Conflict Resolution

by Linda Finkle
Workplace conflict is a part of every company, regardless of its size. Good leadership skills include training for how to handle workplace conflict when it arises, and also a bit of preventive approach. …