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Five Quick Tips to Improve Your Communication Skills At Work

by Dr. Vivian W. Lee
Many people have read the book, How to Win Friends and Influence People. However, not many know how to apply the secrets in real life. Perhaps the secret of all secrets …

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Effective Communication Skills

Conflict Resolution and Negotiation

Leadership and Management Skills

Presentation and Public Speaking Skills

Team Leadership

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Persuade and Influence

Executive Communication: 6 Strategies for Communicating As a Leader
Executive Communication: 6 Strategies for Communicating As a Leader

by Dianna Booher
The essence of leadership is communication. Although Creating Personal Presence: Look, Talk, Think, and Act Like a Leader covers four “part” to developing and strengthening the ability to persuade, influence, and connect, it’s …

How to Criticize Bosses, Colleagues, and Subordinates
How to Criticize Bosses, Colleagues, and Subordinates

by Barbara Brown, PhD
Regardless of your position, there will be times when you want to ask someone to change how they act or behave. While many factors might affect what you say and how you …

How to Manage Perceptions So They Work For You Not Against You
How to Manage Perceptions So They Work For You Not Against You

Anne Warfield
Sixty seconds is not a long time. Yet that is all it takes for a customer to gain a quick perception of your store and of you. This perception then becomes a reality to …

Climbing the Confidence Ladder: From Wannabe to the One Who People Want to Be
Climbing the Confidence Ladder: From Wannabe to the One Who People Want to Be

by Dave Scott
Let’s face it. Self-confidence plays a huge role in the office. Whether or not they really are, those confident colleagues of yours seem to always have the world going their way. And because …

Don’t Speak Without a Good Story: Your Story Matters
Don’t Speak Without a Good Story: Your Story Matters

by Mark C. Thompson
Even in the midst of our fast-paced, ever-changing digital world, one of the great fundamentals of society remains central: storytelling. For example, it plays a major role in the innovation Dr. Henry …

Whose Meaning Is It Anyway?
Whose Meaning Is It Anyway?

by Laurie Wilhelm
It happened again.
Last week, I was having coffee with a friend and I was talking about how I’m getting rid of a bunch of "stuff" that is cluttering my office.
As I outlined …

Improve Your Relationship Management Skills With These 5 Tips
Improve Your Relationship Management Skills With These 5 Tips

by Maurine Patten
Relationship management becomes more important as you assume more professional responsibility. You need skills to build bonds, inspire, influence and develop others. At the same time, you need to be open to change, …

Betrayed by Body Language (Even When You Are Telling the Truth)
Betrayed by Body Language (Even When You Are Telling the Truth)

by Tony W. Garland
If you have read anything about body language, the chances are you have heard that 90% of communication is non-verbal. The actual origin of this slightly distorted statistic is the research of …

Reading Body Language – Listening Begins Not With Your Ears, But With Your Eyes
Reading Body Language – Listening Begins Not With Your Ears, But With Your Eyes

by Lynn Marie Sager
People communicate with much more than words. In fact, over sixty-percent of what people communicate is not spoken at all, but is demonstrated for all to see in their body language. More …

The Power of High Voltage Communications
The Power of High Voltage Communications

by Randy Siegel
The roar of applause jarred Paul back into the stark reality of the high school gym. For the past twenty-five minutes, Paul had talked to 250 young people about the dangers of drinking …

How To Make Sure You Never Forget A Name Again
How To Make Sure You Never Forget A Name Again

by Clare Evans
Do you have problems remembering names or are you really lucky and never forget a face … or a name? If like many of us you go to network meetings or social events …

Tips for Improving Self Confidence
Tips for Improving Self Confidence

by Laurie Wilhelm
Improving Self Confidence
Improving self confidence is an ongoing process. As mentioned in How to Build Confidence, there are two ways to improve confidence: to appear confident and to feel confident.
There seem to be …

Your Self Confidence Level
Your Self Confidence Level

by Laurie Wilhelm
Your self confidence level varies throughout your life depending on what you’re doing and where you’re “at” in your life. Either way, when your self confidence takes a dip, it’s important for you …

Self Confidence Quotes
Self Confidence Quotes

Top Self Confidence Quotes that Inspire
by Laurie Wilhelm
What is self confidence?
One definition of self confidence relates to how sure we are of ourselves and our abilities. The level of confidence each of us has is …

Influencing Skills – How To Influence People
Influencing Skills – How To Influence People

by Robin and Jo Ellen
There is no right way, nor is there only one way to influence others. Everything, but everything, is a factor when influencing people. And we are, all of us, influenced by …