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Taking NO for an Answer

by Laurie Wilhelm
Why is it that sometimes we just can’t take ‘no’ for an answer?
Now, I’m not talking about letting go of an opportunity a lifetime without a fight or not standing up for what …

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Effective Communication Skills

Conflict Resolution and Negotiation

Leadership and Management Skills

Presentation and Public Speaking Skills

Team Leadership

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Leadership and Management Skills

The Beauty of Behavior: Know More, Struggle Less
The Beauty of Behavior: Know More, Struggle Less

by Paula Switzer
Most of us have heard of these types of instruments before: Myers-Briggs (MBTI), Social Styles, DISC, Colors, etc. There are many of these tools available, and most of us have taken at least …

Understanding Your Teammate’s Point of View
Understanding Your Teammate’s Point of View

by Richard Highsmith
How often have you found yourself in conflict with a teammate because you see something one way and he/she sees them another? Perspective is a powerful phenomenon. The ancient fable of several blind …

Four Tips for Building Your Team’s Trust
Four Tips for Building Your Team’s Trust

by Laurie Wilhelm
Trust is a fundamental element of any relationship. For teams, those that function the best tend to have a healthy level of trust between the team leader and the team members. Here are …

Bored to Death: Meetings that Kill
Bored to Death: Meetings that Kill

by Laurie Wilhelm
When was the last time you looked forward to a meeting so much that you couldn’t wait to arrive?
Have you ever heard your colleagues talk so excitedly about a meeting that you …

Team Leaders: Three Ways to Motivate Your Team
Team Leaders: Three Ways to Motivate Your Team

by Laurie Wilhelm
Creating a workplace environment that encourages and motivates team collaboration, harmony and achievement is a key task of the team leader. There are actions that you can take and here are three to …