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Our Responses Are Not Necessarily Those of Others

by Laurie Wilhelm
In a previous article, I was taking a look at our natural human tendancy to impose our personal emotions, perceptions or beliefs onto our understanding of others.
I’d like to share with you here …

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Effective Communication Skills

Conflict Resolution and Negotiation

Improving Leadership and Management Skills

Presentation and Public Speaking Skills

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Improving Leadership and Management Skills

I Told You So
I Told You So

by Laurie Wilhelm
“I told you so.”
Have you ever said those words to someone?
When you said it, how did you want him to feel?
Perhaps more importantly, when you said it, how did you want to make …

Stunning Success
Stunning Success

by Laurie Wilhelm
I’d like to suggest that you visit Robin Sharma’s website and download Robin Sharma’s Little Black Book for Stunning Success.
This quick and insightful read will offer you valuable gems on becoming an exceptional …

The Difference Between Being Succinct and Being Abrupt
The Difference Between Being Succinct and Being Abrupt

Being succinct and being abrupt are similar in that they both involve being concise and specific. Being succinct is getting to the point quickly and respectfully; being abrupt, however, is getting to the point so …

Teamwork and Communication
Teamwork and Communication

Effective teamwork creates incredible results. However, having an effective team is not as easy as sounds – it takes attention and work. Here are some factors that produce a well-running, highly productive team:
Strong Leadership
Good team …

Do You Think You’re a Good Listener?
Do You Think You’re a Good Listener?

Leaders are good listeners.
When you listen, you have a better understanding of
- conflicts, issues and problems
- other perspectives, opinions and experiences
- the values and beliefs of those around you
- concepts, ideas and visions

Outcomes of …

Say What You Want – Not What You Don’t
Say What You Want –  Not What You Don’t

Many times we word what we want by saying what we don’t want.
Consider the following statements:
You say, “I don’t want you to leave out these documents,” when you really mean “I’d these documents included.”
You say, …

The Blame Game
The Blame Game

“They.”
“They said.”
“They want it.”
When you’ve been assigned a project and tell your team that you’re doing it because “they told us to,” how does it make you look?
Powerless? Weak? Like “they” are the big bosses …

How to Build Confident Work Teams
How to Build Confident Work Teams

There are many pathways to building confident work teams. Whether you are working with a new team, or an established already well-functioning one, the guidelines below can support you in building an even stronger, focused, …

Run Meetings Confidently
Run Meetings Confidently

Effectively run meetings enable managers to accomplish more in a shorter amount of time, with the added benefit of group involvement and buy-in. If you are responsible for running meetings and aren’t quite sure how …

Team Quotes: Words from Top Team Leaders
Team Quotes: Words from Top Team Leaders

Quotes give big meaning in few words and the following team quotes are insightful words from some great minds.
Team Quotes by Business Leaders
A major reason capable people fail to advance is that they don’t work …