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Taking NO for an Answer

by Laurie Wilhelm
Why is it that sometimes we just can’t take ‘no’ for an answer?
Now, I’m not talking about letting go of an opportunity a lifetime without a fight or not standing up for what …

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Effective Communication Skills

Conflict Resolution and Negotiation

Leadership and Management Skills

Presentation and Public Speaking Skills

Team Leadership

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Interpersonal Skills

Are You a Follow-up Failure?
Are You a Follow-up Failure?

by Darcy Eikenberg
True story: A well-connected coach and career development expert volunteered her services at a large career fair. During the event, she worked with 26 job seekers individually and talked to maybe seven more. …

Theory Based Communication for Leaders – Failure to Communicate
Theory Based Communication for Leaders – Failure to Communicate

by Rick Hubbard
“What we have here is a failure to communicate.” ~ from the movie Cool Hand Luke.
You are the leader the next door and you have to give a speech, make a presentation, …

Communicating Emotionally Difficult Information
Communicating Emotionally Difficult Information

by Laurie Weiss
You may struggle when it’s time to say something sensitive or potentially upsetting to someone you work with. However, sometimes it is necessary to discuss things that must be changed in order for …

Common Courtesy
Common Courtesy

by Tim Bryce
The following is an excerpt from my new book, “Morphing into the Real World – A Handbook for Entering the Work Force” which is a survival guide for young people as they transition …

Decision Making with Emotional Intelligence
Decision Making with Emotional Intelligence

by William R. Murray
When I was a student at Harvard Business School, our professors kept telling us that the technical things we were learning would be obsolete in no time at all. They said what …