by Laurie Wilhelm
When it comes to expectations, it’s important to communicate them clearly. To do so, expectations should be made as statements such as “By the end of this meeting, we will have to have …

In Western cultures, the meaning of eye contact tends to vary whether you’re the speaker or the listener.
When you’re the speaker, making eye contact shows confidence, self-assurance, honesty and that you’re focused on someone or …

Many of us associate taking credit for our work as showing off or boasting. We’re concerned that we may seem arrogant, conceited or self-important. Granted, we may be perceived that way if we are, in …

How can you confidently respond when someone makes a request you’d prefer not to accommodate? Here are some ideas you can use to make sure you don’t find yourself doing something you’d very much prefer …

The way that you move your body and walk has an enormous effect on the way that you feel and your confidence levels.
Let’s start with an exercise.
Imagine there are two people standing in front of …