Effective Communication Skills

techniques for effective communication, interpersonal skills, improving communication at work, good social skills

Conflict Resolution and Negotiating

workplace conflict resolution, negotiation skills, negotiating tips, negotiation strategy, working with difficult people

Improving Management Skills

skills necessary for effective management, good leadership skills, successful team communication, feedback

Public Speaking Skills

effective public speaking, persuasive speaking, tips for public speaking, public speaking presentations, improve public speaking, presentation help

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Articles in Today’s Feature Article

Questions In Negotiating
Questions In Negotiating

by Dr. Chester Karrass
Questions are mind-openers and can lead both parties in a negotiation to a more active involvement with each other. This greater involvement is the key element to more satisfactory negotiations.
During a negotiation, …

Presentation Paranoia
Presentation Paranoia

by Graham Yemm
Have you had this feeling before? Rest assured you are not alone. You might be one of the many who would rate your fear of public speaking alongside or ahead of death! Your …

Minimising Conflict with Effective Communication
Minimising Conflict with Effective Communication

by Lee Hopkins
Did you know there are 5 types of communication that lead to conflict?
Let’s look at them…
Definition of Conflict
It helps if we first define what we mean by ‘conflict’
Conflict is an expressed struggle between …

Conflict Resolution for Bullies
Conflict Resolution for Bullies

by William R. Murray
An article on MSNBC website on July 9, 2008, “Hospital bullies take a toll on patient safety,” cited how a lack of emotional intelligence affects the quality of medical care and health …

How do You Build Strong Workplace Relations?
How do You Build Strong Workplace Relations?

by Barbara Beccari
There is no doubt that the “key issues of performance, productivity and profit cannot be divorced from how people are relating with each other in the workplace”. “Coaching to the Human Soul”, Alan …

Think before you speak
Think before you speak

by Graham Yemm
How many times have you said something and realised that the person, or people, on the receiving end have not fully understood what you meant or headed off and done something different to …

How to communicate to the four main personality types
How to communicate to the four main personality types

You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic.
Let’s take a moment to consider each of them in the workplace.
Extrovert
- …

5 Presentation Secrets That Will Change Your Life
5 Presentation Secrets That Will Change Your Life

by Debbie Bailey
You’ve been asked to give an important presentation. A lot is riding on how well you can deliver. The problem is, you’re not sure where to begin. The last class you took on …

The 3 Major Steps of the Networking Process
The 3 Major Steps of the Networking Process

by Manal Richa
I never thought that networking could take over my life the way it did. For an introverted person, it turned out to be a fun and productive process. I find myself thriving on …

100 Tips to Build Your Business or Personal Network
100 Tips to Build Your Business or Personal Network

by Elizabeth Sullivan
Why network? Because your net worth is equal to your network!
1. Plan networking as weekly, fortnightly or monthly marketing activity.
2. Have an action plan and write it up. Include names of companies and …