web analytics

by Brenda C. Smith
Have you been asked to repeat yourself, to speak up, or to be talked over at meetings? The sound of your voice can be enhanced so your listeners are not only …

Read the full story »
Effective Communication Skills

Conflict Resolution and Negotiation

Leadership and Management Skills

Presentation and Public Speaking Skills

Team Leadership

Home » Effective Communication Skills, Leadership and Management Skills, Leading Teams, Most Recent Articles, Persuade and Influence

Executive Communication: 6 Strategies for Communicating As a Leader

Executive Communication: 6 Strategies for Communicating As a Leader

by Dianna Booher

The essence of leadership is communication. Although Creating Personal Presence: Look, Talk, Think, and Act Like a Leader covers four “part” to developing and strengthening the ability to persuade, influence, and connect, it’s not surprising how often readers thumb through that book and comment on how many of the skills have to do with “communication.” Then they often launch into a story about a coworker, boss, or client who personifies these characteristics, habits, attitudes, or traits.

They’ll get no argument from me! That’s the “why” behind the book’s subtitle. Let’s get specific.

Keep Your Commitments.
Granted, things come up that can keep you from keeping your word and following through on a promise made off-handedly in a staff meeting or in the hallway. Facts may surface that cause you to reverse a decision. But if breaking commitments becomes more than an exception to the rule, you’ll lose credibility quickly. Leaders honor their words.

Respond With Intention.
Speak your mind only after reasoned thoughtfulness. Impulsive comments and emotional reactions not only make it more difficult to “keep your commitments” but also mark you as a shallow thinker. Leaders listen, analyze, and then act with purpose.

Address the Elephant in the Room.
Others tip-toe around tough topics. They fear to say the wrong thing or to ask sensitive questions, so they substitute silence for significance. Leaders have learned to voice what others feel and think, and have the courage to put it on the table so others can chew on it in bite-size chunks without fear of reprisal – - or answers.

Tell the Truth About Mistakes and Failures.
Be upfront about bad news, goals unmet, financial plans gone awry. The world is crammed full of people willing to tell you about their accomplishments and successes. To stand out as a leader, talk turkey about mistakes and failures. Tell people about lessons learned and how you’ve applied those lessons to future ventures and thinking.

Give Feedback That Balances Perspective.
Make feedback a priority. Carve out time for it, and set up a process to give your employees encouragement for what they’re doing well and to provide direction where they’re floundering. They themselves don’t often speak up. Instead, they walk out.

Ask Questions That Inspire Performance.
Leaders don’t have all the answers nor do they need to pretend they do. Instead, great leaders ask challenging, but inspiring questions. Examples: “What would happen if we no longer did X?” “How much money could we save if we started to Y?” “œCan you think of ways to improve what we now offer to customers in the way of Z?”

Leaders connect and motivate by how they communicate.

About the Author: Dianna Booher, an expert in executive communications, is the author of forty-six books. Her work has been translated into twenty-three languages. Her latest books include Creating Personal Presence: Look, Talk, Think, and Act Like a Leader and Communicate with Confidence, Revised Edition. National media such as Good Morning America, USA Today, the Wall Street Journal, Investors’ Business Daily, Bloomberg, Forbes.com, CNN International, NPR,Success, and Entrepreneur have interviewed her for opinions on critical workplace communication issues. As CEO of Booher Consultants and as a high-caliber keynote speaker, Dianna and her staff travel worldwide to deliver focused speeches and training to address specific communication challenges and increase effectiveness in writing skills, presentation skills, interpersonal communication, and organizational communication. Clients include twenty-two of the top Fortune 50 companies. Booher.com, 1-800-342-6621.

Be Sociable, Share!
  • vuible Executive Communication: 6 Strategies for Communicating As a Leader
  • more Executive Communication: 6 Strategies for Communicating As a Leader