Top Small Talk Topics for Business

by Joshua Uebergang

Small talk can sometimes seem like an arduous process of merely filling the dead air with something, anything you can think of to keep the night moving forward, or to ward of the …

Read the full story »
Effective Communication Skills

techniques for effective communication, interpersonal skills, improving communication at work, good social skills

Conflict Resolution and Negotiating

workplace conflict resolution, negotiation skills, negotiating tips, negotiation strategy, working with difficult people

Improving Management Skills

skills necessary for effective management, good leadership skills, successful team communication, feedback

Public Speaking Skills

effective public speaking, persuasive speaking, tips for public speaking, public speaking presentations, improve public speaking, presentation help

Leadership and Empathy
Leadership and Empathy

by Laurie Wilhelm
The Harvard Business Review recently published an article co-written by Daniel Goleman and Richard Boyatzis, Social Intelligence and the Biology of Leadership. The one-line summary (as much as one line can summarize an …

Interpersonal Skills: The Simple Act of Noticing

This is a March 2007 clip from TED featuring noted psychologist and award-winning author of Emotional Intelligence, Daniel Goleman, who offers his insights into compassion.
The clip is 13 minutes long and worth watching but …

Interpersonal Skills: It’s Better to Give than to Receive
Interpersonal Skills: It’s Better to Give than to Receive

by Laurie Wilhelm
Really?
Is it better to give than to receive?
Aren’t they equally important? After all, no one can give something if there’s no one to receive it and no one can receive something that …

Employers Value Soft Skills
Employers Value Soft Skills

by Laurie Wilhelm
Many have the talent, but lack important attributes
I came across an interesting career article in The Province, Employers Value Social Skills, which was written by Wendy Mclellan.
It’s a report on Adi Rosin, a …

Social Skills: Helpful Habits
Social Skills: Helpful Habits

by Laurie Wilhelm
I read a story last week about Robert Ebert who attended the Toronto International Film Festival. He was at the screening of a film which contained subtitles but his view was blocked because …

How to Remember Names
How to Remember Names

by Laurie Wilhelm
A visitor to Express Yourself to Success sent me an email asking this question. I thought I’d reply to it as a post.
Q: I find it really hard to remember names. When I’m …

Interpersonal Communication Skills: Table Talk
Interpersonal Communication Skills: Table Talk

by Laurie Wilhelm
A few weeks ago, I attended a weekend conference for a charitable organization where I volunteer. Most of the agenda comprised of working sessions and participants were requested to sit at round tables, …

You’re Boring
You’re Boring

by Laurie Wilhelm
Nobody likes to think they’re boring, yet it’s easy to get wrapped up talking about things that you find interesting but that other people don’t find as exciting. Develop your interpersonal skills when …

Small Talk: 7 Don’ts and Do’s

by Laurie Wilhelm

©iStockphoto.com/Claude Dagenais

Being able to make small talk is a very handy social skill. While there are no concrete rules for it, there are some guidelines to get the conversation started and keep …

How Telling Jokes Can Improve Your Speaking Skills

by Laurie Wilhelm

©iStockphoto.com/digitalskillet
It’s true. Telling jokes can help you become a better and more interesting speaker.
Really.
This is how it all began for me…
I’ve never been a natural at telling a joke; I was always …