Not all conflicts are bad.
Handled well, they can resolve issues in ways that are beneficial to the overall progress and result of the project as well as having a positive impact on the relationship of …

One of the most difficult things to do is communicate effectively when you’re upset.
When you have to talk about an issue that has upset you, it can be very difficult to control your emotions …

by University of Notre Dame
Negotiations take place every day, all over the world. From small barters at the farmers market to big business mergers, negotiations are a natural part of life. Everyone has varying degrees …

by Marcia Granger
Conflicts are inevitable, but the more we know about human nature, the better we will be at resolving conflicts, and the better the outcome might be for both parties.
We know that different …

by Laurie Weiss
If you are going to help people resolve conflict, you should be aware of potential pitfalls that can undermine the entire process.
The most dangerous pitfall is that your clients may expect …

by Laurie Weiss
When you’ve taken on the task of helping others resolve conflict, your most important job is to know what questions must be answered to help clarify the situation. The more of these questions …

by Laurie Weiss
When it’s clear that a conflict exists and you are the one who must do something about it, do this.
First understand that the process of conflict intervention can take almost any …

by Laurie Weiss
When you’re the one who must deal with conflict you know what to do?
If you’re an executive, manager or human you resource professional, managing conflict is probably part of your job. So is …

by Joshua Uebergang
Conflicts sometimes seem to come out of no where, for little reason and once started they incite in ourselves anger, resentment, frustration and despair. Conflict resolution is possible with the right techniques. …

by Barbara Beccari
Have you ever worked with someone like this?
On days when things went smoothly, Mark could be a cooperative and productive member of the team – even very likable. However, other staff never knew …