Leaders are good listeners.
When you listen, you have a better understanding of
- conflicts, issues and problems
- other perspectives, opinions and experiences
- the values and beliefs of those around you
- concepts, ideas and visions

Outcomes of …

“You’re not listening to me!”
Have you ever have someone say that to you? What’s your usual response?
“Yes I am!”
You may well be listening but the person speaking doesn’t see you listening.
In …

by Martin Haworth
Whatever else you are doing – STOP! – whenever you engage with someone in conversation. Ignore pagers. Put off interruptions. At the very least make sure that you ‘honour’ the space that you …

by Guy Farmer
Have you ever endured a long conversation where someone spent the whole time talking at you? Have you ever done the same thing? We’ve been conditioned to believe that we need to talk …

by Alexander Tretjakov
Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships, and is an essential part of any personal development effort. Do you often find yourself misunderstanding others? Do …

by Rosanne D’Ausilio Ph.D.
What four letter words do we mean? Here are a few:
Talk
Chat
Tell
Blab
Let’s look at ‘talk’ as an example. If I asked you, you could all talk about almost anything at a …

by Catherine Franz
The truth is there is a gap between sight and hearing, between visual and auditory, between seeing and believing. And the fact is that this gap creates a billion dollar industry. Improving communication …

by John W. Tinghitella
You can observe a lot by watching. ~ Yogi Berra
If Yogi were writing this he’d most likely say, “You can hear a lot by listening”. In negotiation, listening is a crucial but …

by Paul Anovick
This past week I contacted one of my vendors with a problem. As I began to describe my situation, the service rep interrupted me asking questions about issues I had just explained — …

by Larry Barkan
“One of the quickest ways to find out if you are wrong is to state what you believe.”
~ Penn Jilette, half of the illusionist duo Penn and Teller.
In her book, Being Wrong: …