Dr. Kelly Carr
Ministers certainly understand how to get people listen to them – and that’s what every

by John Hersey
How you say something matters just as much as what you say. Use words that motivate, empower and inspire. Effective communication skills will get you closer to success!
We hear it all the time; …

by Shelley Dudley
Choose your visual aids carefully – you don’t want them to distract your audience during your speech or presentation but you do want them to to be get enough attention to capture …

by Laurie Wilhelm
Ever notice that much of the conflict we encounter is due to something that is said or something that is not said? At times, communicating well can be complex and difficult for both …

by Laurie Wilhelm
Misunderstandings at work seem to be a common problem. Is it because we’re too busy to bother communicating well? Is it because we make too many assumptions about what people mean? Is it …

by Dr. Robert Portnoy
Active listening isn’t just the responsibility of the listener – it’s also the responsibility of the speaker to give the listener something to listen to.
I may look like I’m listening to you, …

by Laurie Wilhelm
These days, the importance of communication is becoming greater. While we spend a lot of time and effort on the skills we need to do our job, such as accounting and finance skills, …

by Cookie Tuminello
Improving communication at work requires thought and preparation. This is especially important if you’re presenting an idea to a difficult boss and you need to brush up on your explanation skills. Improve your …

by Laurie Wilhelm
Nobody likes a complainer.
Complaints aren’t just negative comments. They’re unhelpful opinions and judgements that serve no constructive purpose because they focused on weaknesses, faults, and flaws. They provide no direction to finding …

by Laurie Wilhelm
Just ask. It’s as simple as that.
The problem is that we make it difficult to ask for a variety of reasons. Some are that we don’t want to:
 

be an inconvenience
impose
admit we need …