by Laurie Wilhelm
Body language in communication can work either for us or against us. If you’re speaking to someone who you suspect to be lying, there are a few gestures they may make that gives …

by Robert Tanner
Managers usually are promoted for their technical skills. Having technical skills does not mean one has people skills, however. Organizational turnover, poor morale, absenteeism, organizational conflicts, worker sabotage, and worker indifference are …

by Laurie Wilhelm
This is a very short clip from the new film Anything But Ordinary. In this clip, actor Richard Hatch discusses the commitment he made to get his Battlestar Galactica project off the ground.
It’s …

by Laurie Wilhelm
We’re always going to run into individuals who take a different approach to an issue than we would. It’s natural, however, to want to go with our own solution because it’s the one …

by Laurie Wilhelm
Workplaces today have fewer and few offices and more and more cubicles. Common courtesy isn’t always so common but it’s essential if we want to create cooperative working environments. When we’re not being …

by Laurie Wilhelm
Are you in a relationship that “went wrong”? You’ve had a argument or a misunderstanding and, even though you’re still talking with one another, the relationship is tense and awkward.
It doesn’t matter if …

by Laurie Wilhelm
Have you ever watched one of those videos showing the demolition of a building? It’s quite spectacular to watch a huge and solid structure crumble within seconds. It seems unimaginable that it could …

by Shawna Schuh
Here’s a refreshing article on improving social skills. Whether we’re coping with difficult people at work, a difficult boss, or a complete stranger, Shawna offers some wise advice on how we can handle …

by Nara Venditti
I think everybody loves a good joke. In our diverse workforce, however, office humor needs to be used with caution. Even with effective workplace communication, we need to be aware that our well-intended …

by Ann Halloran
It takes time to work on ourselves, our skills and to keep improving. Social skills are no different. Whether at work or at home, when you focus on any