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by Brenda C. Smith
Have you been asked to repeat yourself, to speak up, or to be talked over at meetings? The sound of your voice can be enhanced so your listeners are not only …

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Effective Communication Skills

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Articles About: Getting Along with Others

Workplace Communication: How to Avoid Screwing It Up

by Eileen McDargh
Human language separates us from the rest of the animal kingdom. But too often, we respond to the wag of a dog’s tail instead of the message given by the CEO. There is …

Profitable People Skills with Shawna Schuh: Ask Before Your Actions

Need something done? Want to do it yourself?
Go ahead. Take action.
But before you do, consider Shawna’s Profitable People Skills tip so you don’t create a problem with your action.
Shawna Schuh’s tips will give you the …

The Beauty of Behavior: Know More, Struggle Less
The Beauty of Behavior: Know More, Struggle Less

by Paula Switzer
Most of us have heard of these types of instruments before: Myers-Briggs (MBTI), Social Styles, DISC, Colors, etc. There are many of these tools available, and most of us have taken at least …

7 Tips on How to Get Along With Coworkers
7 Tips on How to Get Along With Coworkers

by Jennifer Daugherty
When working with countless types of different personalities for 8-10 hours a day, conflicts may arise at times. Getting along with certain coworkers can be challenging, if not impossible. Workplace relationships have a …

How To Make Sure You Never Forget A Name Again
How To Make Sure You Never Forget A Name Again

by Clare Evans
Do you have problems remembering names or are you really lucky and never forget a face … or a name? If like many of us you go to network meetings or social events …

People Skills and the Four Basic Types
People Skills and the Four Basic Types

by Peter Murphy
Do you have the people skill needed to handle difficult people? Best selling author, Peter Urs Bender has come up with four basic personality types. Based on the fact that you really can’t …

How To Tell The Truth At Work (Part 3 of 3)
How To Tell The Truth At Work (Part 3 of 3)

by Laurie Weiss
Here are more tips for telling the truth in your own workplace.
Understanding and using these principles will help you feel more confident about the choices you make and help you develop the skills …

How To Tell The Truth At Work (Part 2 of 3)
How To Tell The Truth At Work (Part 2 of 3)

by Laurie Weiss
Here are more tips for telling the truth in your own workplace.
Understanding and using these principles will help you feel more confident about the choices you make and help you develop the skills …

How To Tell The Truth At Work (Part 1 of 3)
How To Tell The Truth At Work (Part 1 of 3)

by Laurie Weiss
Telling the truth can be risky. It is often difficult to find a balance between telling important truths and protecting the feelings and reputations of everyone involved. Not only that, but honest, well-intentioned …

Communicating Emotionally Difficult Information
Communicating Emotionally Difficult Information

by Laurie Weiss
You may struggle when it’s time to say something sensitive or potentially upsetting to someone you work with. However, sometimes it is necessary to discuss things that must be changed in order for …

Decision Making with Emotional Intelligence
Decision Making with Emotional Intelligence

by William R. Murray
When I was a student at Harvard Business School, our professors kept telling us that the technical things we were learning would be obsolete in no time at all. They said what …

Minimising Conflict with Effective Communication
Minimising Conflict with Effective Communication

by Lee Hopkins
Did you know there are 5 types of communication that lead to conflict?
Let’s look at them…
Definition of Conflict
It helps if we first define what we mean by ‘conflict.’
Conflict is an expressed struggle between …

Conflict Resolution for Bullies
Conflict Resolution for Bullies

by William R. Murray
An article on MSNBC website on July 9, 2008, “Hospital bullies take a toll on patient safety,” cited how a lack of emotional intelligence affects the quality of medical care and health …

How do You Build Strong Workplace Relations?
How do You Build Strong Workplace Relations?

by Barbara Beccari
There is no doubt that the “key issues of performance, productivity and profit cannot be divorced from how people are relating with each other in the workplace”. “Coaching to the Human Soul”, Alan …

100 Tips to Build Your Business or Personal Network
100 Tips to Build Your Business or Personal Network

by Elizabeth Sullivan
Why network? Because your net worth is equal to your network!
1. Plan networking as weekly, fortnightly or monthly marketing activity.
2. Have an action plan and write it up. Include names of companies and …