by Shawna Schuh
Here’s a refreshing article on improving social skills. Whether we’re coping with difficult people at work, a difficult boss, or a complete stranger, Shawna offers some wise advice on how we can handle …

by Nara Venditti
I think everybody loves a good joke. In our diverse workforce, however, office humor needs to be used with caution. Even with effective workplace communication, we need to be aware that our well-intended …

by Ann Halloran
It takes time to work on ourselves, our skills and to keep improving. Social skills are no different. Whether at work or at home, when you focus on any

by Todd Dewett
Effective workplace communication involves knowing when you have to say something you’d rather not – and doing it. In the following common situation, what is of primary importance? Communication skills. Top leaders know …

by Laurie Wilhelm
I was at a dinner party last week with a bunch of friends, one of whom brought her husband, Ted. Although I’ve known her for years, I’d never had the opportunity to meet …