Effective Communication Skills

techniques for effective communication, interpersonal skills, improving communication at work, good social skills

Conflict Resolution and Negotiating

workplace conflict resolution, negotiation skills, negotiating tips, negotiation strategy, working with difficult people

Improving Management Skills

skills necessary for effective management, good leadership skills, successful team communication, feedback

Public Speaking Skills

effective public speaking, persuasive speaking, tips for public speaking, public speaking presentations, improve public speaking, presentation help

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Articles tagged with: giving and receiving feedback,

How to Respond to Criticism Without Being Defensive
How to Respond to Criticism Without Being Defensive

by Laurie Wilhelm
Criticism doesn’t have to be a bad thing. Granted, it’s best when it’s delivered as useful constructive feedback, but sometimes criticism is an objective evaluation (based on analysis, figures, data, etc.) of someone’s …

Asking for Feedback

This was my question to my peer when I was requesting feedback from her:
“I’ve attached the two ads that I spoke to you about when we met. If you have a moment, could you please …

Characteristics of Good Constructive Feedback

by Laurie Wilhelm
We often confuse feedback with criticism – probably because much of our experience with it has had more to do with what we’ve done wrong than what we’ve done right or …