Many times we word what we want by saying what we don’t want.
Consider the following statements:
You say, “I don’t want you to leave out these documents,” when you really mean “I’d these documents included.”
You say, …

One of the best ways you can express yourself is by letting others express themselves. Your staff, employees, colleagues – they all want to be listened to when they have something to say and you’d …

by Martin Haworth
Whatever else you are doing – STOP! – whenever you engage with someone in conversation. Ignore pagers. Put off interruptions. At the very least make sure that you ‘honour’ the space that you …

by Cary Sands
I have a problem with small talk. For the most part, it’s completely useless. The only real purpose it serves is to distract us from real issues that might be difficult to talk …

by Peter Murphy
A conversation between two people can be like a tennis game. The back-and-forth conversation is like two players hitting the ball over the net. Someone serves up a new idea from time to …

by Sam Crowley
Most everyone belongs to some kind of a club or group. Perhaps it is a civic group, or a service club, or a church group, or even a family group. How often have …

br Clare Evans
Do you have problems remembering names or are you really lucky and never forget a face … or a name? If like many of us you go to network meetings or social events …

by Peter Murphy
Do you have the people skill needed to handle difficult people? Best selling author, Peter Urs Bender has come up with four basic personality types. Based on the fact that you really can’t …

By Jeanie Marshall
On an online network, the subject of word use became a topic of discussion. This is a worthy topic of discussion anywhere, but it seems especially important online, where the written word becomes …

by Tim Bryce
The following is an excerpt from my new book, “Morphing into the Real World – A Handbook for Entering the Work Force” which is a survival guide for young people as they transition …