When it comes to expectations, it’s important to communicate them clearly. To do so, expectations should be made as statements such as “By the end of this meeting, we will have to have made decisions …

Jargon often gets in the way of clear communication.
Jargon consists of terms, expressions, acronyms or abbreviations that are understood to a specific group of people. While jargon has its place – it’s quite useful when …

by Lynn Marie Sager
People communicate with much more than words. In fact, over sixty-percent of what people communicate is not spoken at all, but is demonstrated for all to see in their body language. More …

by Barbara Beccari
Your “way of being” or who you are impacts on every aspect of your work including your communication style.
By becoming more aware of your personality’s speaking style (and those of others with whom …

by Charlie Bravothree
When it comes to media training, marketing, corporate communication, PR and the like, there remains an annoying and unhealthy preoccupation with the idea of “the message.” The very idea of crafting a message …

by Lance Stafford
I’ll never forget my first time standing in front of an audience, it was exhilarating! Of course, it didn’t quite start out that way, as a matter of fact, there were some bumps …

by Paul Anovick
This past week I contacted one of my vendors with a problem. As I began to describe my situation, the service rep interrupted me asking questions about issues I had just explained — …

by Sharon Mann
Worried about your next big presentation? This article is designed to provide you with some useful tips that will help you create a strong presentation that will drive your point home to coworkers, …

by Laurie Wilhelm
When considering why is communication important, the bottom line is: if you’re a good communicator, you’ll have better chances of success. You’re able to persuade people, influence others, negotiate effectively and provide valuable …

by Shelley Dudley
Choose your visual aids carefully – you don’t want them to distract your audience during your speech or presentation but you do want them to to be get enough attention to capture …