Sam Manfer
Persuading and influencing are skills that any manager or leader needs. Preparing for these opportunities is essential and cannot be understated.
1. Keep learning your trade.
The three areas of continuing education are selling skills, people …

by Robert Tanner
Managers usually are promoted for their technical skills. Having technical skills does not mean one has people skills, however. Organizational turnover, poor morale, absenteeism, organizational conflicts, worker sabotage, and worker indifference are …

Michele Keighley
Effective negotiating skills require thought and consideration. We often mistake our arguments for negotiations; this article outlines the important difference between the two.
When conflict or confrontations occur in the workplace the solution is often …

by Cookie Tuminello
“Teams do not go physically flat, they go mentally stale.” – Vincent Lombardi
In the midst of this recession in our country, company sales are down, layoffs are eminent, job security is dictated by …

Dr. Gary S. Goodman
Is 50/50 really fair? That depends on the negotiation and where you’re at in the negotiation. Having effective negotiation skills will help you arrive at an agreement faster and to the benefit …

by Linda Swindling
Effective negotiating skills and knowing how to handle negotiations in the workplace are essential skills necessary for effective management. Knowing what to avoid is also important…
Behaviors to Avoid in Negotiations

Not putting your …

by Alan Roby
Alan Roby describes below one of the important skills managers require to be an effective leader. Improving management skills on a daily basis ensures a continually better working environment – for you and …

Facilitative leadership requires the leader to be proficient in communication skills and social skills. It’s a very collaborative style that is particularly useful when leading workplace teams or groups at work. Let’s take a …

by Richard Magid
We have a number of articles on conflict resolution aimed at improving management skills. The following one effectively defines conflict, gives causes of conflict, conflict escalators, and conflict resolution styles.
Conflict is inevitable. It …

Cookie Tuminello

“A good leader inspires people to have confidence in the leader, a great leader inspires people to have confidence in themselves.” ~ Author Unknown

Being a terrific leader takes commitment, confidence, and clarity. It doesn’t …